Launched in 2016, royal planet casino arrived with a decent lineup of games and the kind of welcome bonuses that make you want to take a shot. But look a little deeper and the shine fades fast. This place has been dragging a reputation for slow payouts and confusing terms ever since its rocky start. On paper, it sounds interesting – Rival software, Bitcoin support, a VIP program. In practice, it’s the kind of gamble you really don’t want to take.
First red flag: there is zero licensing information on the website. None. That alone should make anyone pause. The terms and conditions add another layer of confusion – they say US players are restricted in the FAQ, but the T&C only list the Virgin Islands as a banned territory. Some US players have been allowed to sign up, only to find their accounts locked later when they try to cash out. A casino that can’t get its own rules straight isn’t one you want holding your money.
The game library is powered mostly by Rival, with a few other providers like BetSoft and Genesis Gaming mixed in. You get the usual i-Slots (Bowled Over, A Switch in Time, Cosmic Quest), progressive jackpots like One Million Reels and Strike Gold, plus table games and video poker. The selection is fine – nothing groundbreaking. But several players report glitches, freezes, and the feeling that the outcomes are oddly repetitive. Whether that’s paranoia or something real, it’s not a good look.
Bonuses here come in two flavors: free chips and free play bonuses. The free play bonus is a trap – you have to go through a two-stage process, and you can’t cash out without making a deposit first. Wagering requirements on no-deposit offers are sky-high, nearly impossible to meet. And the welcome packages? The minimum deposit to qualify is significantly higher than what they advertise as the minimum. Here’s a quick look at what you’re signing up for:
| Feature | What They Promise | What You Actually Get |
|---|---|---|
| Welcome BTC Pack | No maximum cashout limit | Works only for Bitcoin deposits |
| Free Chip Offers | No deposit required | Ultra-high wagering, capped winnings |
| Reload Promos | Multiple times a week | Card games don’t count toward wagering |
| Cashback | Low wagering requirements | Only applies to certain losses |
This is where Royal Planet falls apart. Player complaints are relentless: weeks of waiting, contradictory messages from live chat, documents that mysteriously go missing, and a 40-day clause in the T&C that lets them confiscate winnings if verification isn’t completed – even when you’ve already sent everything. Here’s the typical experience for anyone unlucky enough to win:
Bitcoin withdrawals are supposed to be faster, but even those have been reported to take weeks. The weekly cashout limit is low, and e-wallet processing is sluggish.
To be fair, some players have been paid – especially with no-deposit bonus wins capped at small amounts. The VIP program (Silver, Gold, Platinum, Diamond) offers cashback, higher limits, and personalized gifts. The Bitcoin welcome pack has no max cashout, which is genuinely decent. But these positives are overshadowed by the mountain of complaints and the complete lack of a license.
Practical Takeaway: If you absolutely must try Royal Planet, stick to Bitcoin, set a tiny deposit budget, and treat any bonus as a fun play rather than a path to cash out. But honestly? Walk. There are dozens of Rival-powered casinos with proper licenses and a track record of actually paying winners. This one isn’t worth the stress.